Example of Electronic Busywork Contributing to Physician Burnout
Before we even start work, physicians have to do setup to the work environment itself. Please see the following example.
- Call clerk upon arrival to hospital and check in with pager number.
- Call hospital operator and secure call room key
- Login with username and password for the computer
- Separate login credentials for the EMR
- Assign myself to Vocera internal medicine team for the day, called Staff Assignment Medicine Consult
- Login to logbook, an online list viewable by our department where we document admits
- Incidentally, the logbook will be phased out and a new logbook with unique URL will be phased in next month
- Login in to Cortext messaging app to open communication for hospital transfers.
If the physician works at multiple hospitals, this work is unique to each facility. Only after the above tasks are done can we start the work of admitting patients. There are studies about burnout from hospital work. Now you can get burned out just from the pre work tasks.
Store the following in Phrasefire and recall rapidly during admissions workflow:
All phone extensions to call staff in the above example, save the above task list, logbook website URL, new logbook URL, Cortext and Vocera information and notes on workflow, call room and workroom locations.
Check us out at www.phrasefire.com
**This post and information contained in the platform is not a recommendation to treat specific patients. The information is useful to attendings, residents and students under supervision for educational reference.